{"id":11,"date":"2026-07-08T02:54:01","date_gmt":"2026-07-08T02:54:01","guid":{"rendered":"https:\/\/world-osea.com\/?page_id=11"},"modified":"2026-07-08T02:54:09","modified_gmt":"2026-07-08T02:54:09","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/world-osea.com\/?page_id=11","title":{"rendered":"Politique de retours et remboursements"},"content":{"rendered":"\n<div class=\"osea-legal\">\n\n<h1>Politique de retours et remboursements<\/h1>\n<p><em>Derni\u00e8re mise \u00e0 jour : 8 juillet 2026<\/em><\/p>\n\n<h2>D\u00e9lai de retour<\/h2>\n<p>\n  Vous disposez de <strong>14 jours<\/strong> \u00e0 compter de la r\u00e9ception de votre commande pour nous\n  notifier votre souhait de retourner un ou plusieurs articles, conform\u00e9ment \u00e0 notre\n  <a href=\"\/?page_id=2669\">droit de r\u00e9tractation<\/a>.\n<\/p>\n\n<h2>Conditions du retour<\/h2>\n<ul>\n  <li>Le produit doit \u00eatre retourn\u00e9 dans son \u00e9tat d&rsquo;origine, non port\u00e9, non lav\u00e9, avec ses \u00e9tiquettes<\/li>\n  <li>L&#8217;emballage d&rsquo;origine doit \u00eatre conserv\u00e9 si possible<\/li>\n  <li>Une preuve d&rsquo;achat (num\u00e9ro de commande) doit accompagner le retour<\/li>\n<\/ul>\n\n<h2>Comment proc\u00e9der<\/h2>\n<ol>\n  <li>Contactez-nous \u00e0 <a href=\"mailto:o9067646@gmail.com\">o9067646@gmail.com<\/a> en indiquant votre num\u00e9ro de\n      commande et le(s) produit(s) concern\u00e9(s)<\/li>\n  <li>Nous vous confirmons l&rsquo;adresse de retour et la marche \u00e0 suivre<\/li>\n  <li>Exp\u00e9diez le colis \u00e0 l&rsquo;adresse indiqu\u00e9e<\/li>\n<\/ol>\n\n<h2>Frais de retour<\/h2>\n<p>\n  Sauf indication contraire au moment de votre commande, les frais de retour restent \u00e0 la charge du\n  Client, \u00e0 l&rsquo;exception des cas o\u00f9 le produit re\u00e7u est non conforme ou d\u00e9fectueux.\n<\/p>\n\n<h2>Remboursement<\/h2>\n<p>\n  Le remboursement est effectu\u00e9 sur le moyen de paiement utilis\u00e9 lors de la commande, dans un d\u00e9lai\n  maximum de 14 jours \u00e0 compter de la r\u00e9ception du produit retourn\u00e9 ou de la preuve de son exp\u00e9dition.\n<\/p>\n\n<h2>Produits d\u00e9fectueux ou non conformes<\/h2>\n<p>\n  Si le produit re\u00e7u est d\u00e9fectueux, endommag\u00e9 ou ne correspond pas \u00e0 votre commande, contactez-nous\n  imm\u00e9diatement \u00e0 <a href=\"mailto:o9067646@gmail.com\">o9067646@gmail.com<\/a> : les frais de retour vous seront\n  rembours\u00e9s et un \u00e9change ou un remboursement complet vous sera propos\u00e9, conform\u00e9ment \u00e0 la garantie\n  l\u00e9gale de conformit\u00e9.\n<\/p>\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Politique de retours et remboursements Derni\u00e8re mise \u00e0 jour : 8 juillet 2026 D\u00e9lai de retour Vous disposez de 14 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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